playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 1223979114
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking send, you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and allow you to enjoy the app as intended.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This restriction is in place to ensure that users can only access their genuine earnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. Please ensure all necessary information is uploaded and saved correctly. This will facilitate a smooth onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This longer wait time is a deviation from the otherwise quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by others. It can be withdrawn separately from the bonus amount once you've earned it by playing games.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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